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eCommerce automation & AI

Your store,running whileyou sleep.

Orders routed, stock synced, emails sent and customer questions answered at 2am, so your time goes on products and growth, not copy and paste.

A person stays in the loopYour data stays yours
Stock video
24/7answers from your own store information
The problem

Most store owners lose hours every week to copying orders, updating stock, chasing reviews and answering the same five questions. None of that grows the business. All of it can run on its own.

  1. 01

    Order & fulfilment automation

    Paid orders sent to the right supplier or warehouse, tracking numbers sent back to customers, and alerts when an order is stuck or late.

    Order routingTracking emails & SMSLate-order alertsFraud checks
  2. 02

    Inventory sync across channels

    One stock count for your store, Amazon, TikTok Shop, Walmart and eBay. Sell anywhere and every channel updates, with low-stock alerts before you run out.

    Multichannel stockLow-stock alertsReorder reminders
  3. 03

    Email & SMS flows

    Welcome series, abandoned cart, browse abandonment, post-purchase and win-back messages that run on their own and bring back sales you’d otherwise miss.

    KlaviyoAbandoned cartPost-purchaseWin-backSMS
  4. 04

    AI customer support

    An assistant trained on your products, policies and order data that answers “where’s my order”, sizing and shipping questions instantly, and hands anything tricky to a person.

    Website & store chatOrder statusEmail triageHuman handoff
  5. 05

    Reviews & customer content

    Review requests sent at the right moment after delivery, photo reviews encouraged, and the best ones shown on product pages and in ads.

    Review requestsPhoto reviewsUGC collection
  6. 06

    AI product content

    Product titles and descriptions drafted for your store and each marketplace from a few notes, then checked by a person before they go live.

    Product descriptionsMarketplace variantsBulk updates
  7. 07

    Reports & profit tracking

    Sales, ad spend, fees and product costs pulled from every channel into one weekly report, so you see real profit, not just revenue.

    Profit dashboardWeekly summaryAd spend vs sales
  8. 08

    Custom workflows

    Anything else you do on repeat, such as wholesale orders, supplier emails or accounting exports, connected with Shopify Flow, Zapier, Make or n8n.

    Shopify FlowZapier & Maken8nAccounting sync
Example

One order,zero clicks.

  1. “Where’s my order?” answered instantlyThe assistant checks order status and replies in seconds, any hour.
  2. Abandoned carts followed upA reminder email and text go out automatically, with your offer if you choose.
  3. Reviews collected on autopilotRequests go out after delivery, when customers are happiest.
  4. No oversellingA sale on any channel updates stock everywhere else.
  5. Monday profit reportSales, fees, ad spend and costs in one plain-English email.
Process

Start small.Prove it. Expand.

We automate one task first, measure the time saved, then decide together what’s next.

  1. 01ReviewFind the hoursMap repetitive work and pick the best first task.
  2. 02DesignPlan the flowWhere data comes from, what runs automatically, where a person checks.
  3. 03BuildPilotTested on real orders and questions from your store.
  4. 04LaunchGo liveRolled out with monitoring and alerts.
  5. 05ImproveExpandTime saved tracked, next task added.
Reviews

Clients say it best.

4.8 out of 5 from 20 verified reviews on Thumbtack. Real reviews only.

They redesigned my new website and completely upgraded the look and feel. It’s fast, modern, and much more professional than before. They were easy to communicate with and made all the changes I requested without any hassle.
Leonard C.5-star Thumbtack review
Elite Website Solutions did an amazing job on my website design project. They handled everything from start to finish and made the entire process smooth and stress-free. The team was professional, responsive, and delivered a modern, high-quality website that exceeded my expectations. Highly recommend!
Daniel J.5-star Thumbtack review
The onboarding process was excellent. Marcus was able to address my concerns. He was very attentive to our needs and provided us with clarity as to what to expect in this project. Thank you !
Wendpuire O.5-star Thumbtack review
Excellent Service from Matthew & James.! Been pretty good & communicated all the process. Looking forward to growth together
Bryan G.5-star Thumbtack review
Our experience with Marcus and Elite Solutions has been great. Look forward to doing more projects with them. Strong recommendation for Elite Solutions. See their good work at HBA250.com
Richard c.5-star Thumbtack review
Professional service
Nica R.5-star Thumbtack review
They are very responsive and professional. They help you achieve exactly what you have in mind!
Mujtaba S.5-star Thumbtack review
They contacted me within 10 minutes of posting. Alex is great! I look forward to the finished product!
Krystal D.5-star Thumbtack review
It was a pleasure working with Elite Solutions. The team was professional, quick and responsive.
Judith M.5-star Thumbtack review
I was in a tight situation given an employee of mine who handled day to day for one of my Etsy stores had to leave indefinitely. Elite Solutions helped me take control of my operations digitally and gave me the visibility to easily stay on top of things. I am now managing things from one spot, with how ever they made these programs talk. I am very appreciative of these guys!
Rahul J.5-star Thumbtack review
Loved working with Elite Solutions. Will definitely hire for my other business as well. Communication and responsiveness was amazing. We were able to get everything rolling quickly and I am already seeing great results.
Maham K.5-star Thumbtack review
Very responsive and worked with me upfront. Still working on the project
Stephanie M.5-star Thumbtack review
We just started working together.
Tina W.5-star Thumbtack review
I thought Elite Solutions offered terrific service at a reasonable price, with fast results. I couldn’t have been happier. Thanks!
Rebekah B.5-star Thumbtack review
Alex, is very professional and explained every step of the way.
Laura W.5-star Thumbtack review
10/10 absolutely great to work with and a great team. Communication and work was on point
Gustavo R.5-star Thumbtack review
You guys are great at what you do
Luke J.5-star Thumbtack review
They did amazing job. They worked with me..And understanding
Raequon H.5-star Thumbtack review
Elite Website Solutions done an amazing job on my project.
Mike M.5-star Thumbtack review
19 five-star reviews
Tools

Tools that fit your store.

Platform

  • Shopify Flow
  • WooCommerce hooks
  • Marketplace APIs

Messaging

  • Klaviyo
  • Omnisend
  • Postscript
  • WhatsApp

Connectors

  • Zapier
  • Make
  • n8n

AI

  • Claude
  • OpenAI
  • Gemini
  • Gorgias & helpdesk AI
Often paired with

Related services

FAQ

Questions, answered.

Still unsure? Call (267) 499-3047.

Will an AI assistant give customers wrong answers?

We limit the assistant to your own products, policies and order data, test it on real questions before launch, and hand tricky or sensitive conversations to a person.

Which tools do you use?

Mostly the tools built for your platform, such as Shopify Flow and Klaviyo, plus Zapier, Make or n8n to connect everything else. We pick tools you can keep running affordably.

How is automation priced?

We tailor the scope and quote to your workflows and tools after a free consultation. Any third-party software fees are reviewed with you before implementation.

Is my customer data safe?

We use business-grade services that don’t train on your data, give each tool only the access it needs, and explain where data goes before anything is built.

Have a project in mind?

Let’s find your next step.

Tell us what you’re working toward. We’ll help you map the right scope and prepare a custom quote.

Talk through your project
Call Free consultation
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