1. Home
  2. Services
  3. Store management
Store management

We run the storewith you,every month.

Orders, customer messages, new products, listings, ads and email handled by a team that knows your store, with one account manager and a plain-English report each month.

Month to monthYou keep full control
Stock video
Custom quotetailored to your monthly support needs
The problem

A store is a part-time job on top of your real one. Orders, messages, listings and ads pile up, and the work that actually grows the business never gets done.

  1. 01

    Orders & customer service

    Order issues, delays, returns and customer messages handled within agreed hours, using your policies and tone of voice.

    Order monitoringCustomer repliesReturns & refundsSupplier follow-up
  2. 02

    Products & listings

    New products researched and added, seasonal collections, price updates and listing improvements based on what’s selling.

    New product researchListing updatesSeasonal collectionsPricing
  3. 03

    Marketplace management

    Amazon, TikTok Shop, Walmart and eBay accounts kept healthy: listings, stock, performance metrics and policy notices watched for you.

    Account healthStock levelsListing fixes
  4. 04

    Ads, social & email

    Campaigns, posts and email flows managed with you, tested and adjusted each month based on results.

    Ads managementSocial postingEmail campaigns
  5. 05

    Account manager & reporting

    One person who knows your store, a monthly plain-English report on sales, costs and profit, and a short call to agree next month’s priorities.

    Dedicated managerMonthly reportPlanning call
What’s in a month

GrowthManagement plan.

The scope is agreed before you start and reviewed every month. [Confirm hours and inclusions.]

Store
Ongoing store management and fixes
Products
New product research and listings
Ads
Paid ads management (ad spend paid by you)
Social
Social media management
Support
Customer messages within [X] hours
Manager
Dedicated account manager
Report
Monthly plain-English report and call
Contract
Month to month, cancel any time
Reviews

Clients say it best.

4.8 out of 5 from 20 verified reviews on Thumbtack. Real reviews only.

They redesigned my new website and completely upgraded the look and feel. It’s fast, modern, and much more professional than before. They were easy to communicate with and made all the changes I requested without any hassle.
Leonard C.5-star Thumbtack review
Elite Website Solutions did an amazing job on my website design project. They handled everything from start to finish and made the entire process smooth and stress-free. The team was professional, responsive, and delivered a modern, high-quality website that exceeded my expectations. Highly recommend!
Daniel J.5-star Thumbtack review
The onboarding process was excellent. Marcus was able to address my concerns. He was very attentive to our needs and provided us with clarity as to what to expect in this project. Thank you !
Wendpuire O.5-star Thumbtack review
Excellent Service from Matthew & James.! Been pretty good & communicated all the process. Looking forward to growth together
Bryan G.5-star Thumbtack review
Our experience with Marcus and Elite Solutions has been great. Look forward to doing more projects with them. Strong recommendation for Elite Solutions. See their good work at HBA250.com
Richard c.5-star Thumbtack review
Professional service
Nica R.5-star Thumbtack review
They are very responsive and professional. They help you achieve exactly what you have in mind!
Mujtaba S.5-star Thumbtack review
They contacted me within 10 minutes of posting. Alex is great! I look forward to the finished product!
Krystal D.5-star Thumbtack review
It was a pleasure working with Elite Solutions. The team was professional, quick and responsive.
Judith M.5-star Thumbtack review
I was in a tight situation given an employee of mine who handled day to day for one of my Etsy stores had to leave indefinitely. Elite Solutions helped me take control of my operations digitally and gave me the visibility to easily stay on top of things. I am now managing things from one spot, with how ever they made these programs talk. I am very appreciative of these guys!
Rahul J.5-star Thumbtack review
Loved working with Elite Solutions. Will definitely hire for my other business as well. Communication and responsiveness was amazing. We were able to get everything rolling quickly and I am already seeing great results.
Maham K.5-star Thumbtack review
Very responsive and worked with me upfront. Still working on the project
Stephanie M.5-star Thumbtack review
We just started working together.
Tina W.5-star Thumbtack review
I thought Elite Solutions offered terrific service at a reasonable price, with fast results. I couldn’t have been happier. Thanks!
Rebekah B.5-star Thumbtack review
Alex, is very professional and explained every step of the way.
Laura W.5-star Thumbtack review
10/10 absolutely great to work with and a great team. Communication and work was on point
Gustavo R.5-star Thumbtack review
You guys are great at what you do
Luke J.5-star Thumbtack review
They did amazing job. They worked with me..And understanding
Raequon H.5-star Thumbtack review
Elite Website Solutions done an amazing job on my project.
Mike M.5-star Thumbtack review
19 five-star reviews
Often paired with

Related services

FAQ

Questions, answered.

Still unsure? Call (267) 499-3047.

Is there a long contract?

No. Store management is month to month and you can cancel any time.

Do I keep control of my store?

Yes. The store and accounts stay in your name. We work with staff access you can remove at any time.

Can you manage a store you didn’t build?

Yes. We start with a short review of the store and accounts, fix anything urgent, then take over the monthly work.

Have a project in mind?

Let’s find your next step.

Tell us what you’re working toward. We’ll help you map the right scope and prepare a custom quote.

Talk through your project
Call Free consultation
Esc
↑↓ to moveEnter to open